Newsletter Safe Sender List

Don't miss out on important information from Karuna

Are your Karuna e-mails being blocked or sent to your junk mail folder?

If so, choose your e-mail application and follow the simple steps to ensure your Karuna e-mails bypass your filters and are delivered directly to your inbox.

Outlook 2003 and 2007

You need to add the Karuna "From" address, karuna@karuna.org.au, to your Safe Senders list:

Existing Subscribers (you already receive Karuna e-mails)

1. Open the e-mail in your inbox
2. Click on the grey bar 'Click here to download pictures'
3. Select option 'Add to Safe Senders List' (for Outlook 2007, there is a 'Safe Senders' icon)
4. Select 'OK' to confirm

New Subscribers (you are a new or recent subscriber to Karuna e-mails)

1. On the Tools menu, click 'Options'
2. On the Preferences tab, click 'Junk E-mail'
3. On the Safe Senders tab, click 'Add'
4. In the 'Add address', list karuna@karuna.org.au
5. Click 'OK'

If e-mail is in Junk E-Mail folder

1. Open the e-mail
2. Click on the grey bar 'This message was converted to plain text.'
3. Select option 'Display as HTML'
4. Click on the grey bar again 'Click here to download pictures'
5. Select option 'Add to Safe Senders List'
6. Select 'OK' to confirm

Hotmail (based on Windows Live Hotmail)

You need to add the Karuna "From" address, karuna@karuna.org.au, to your Hotmail Safe Senders list:

Existing Subscribers (you already receive Karuna e-mails)

1. Open the e-mail in your inbox
2. Click on 'Mark as Safe' (next to 'You may not know this sender', underneath the subject line)
3. Select 'Show Content' to display e-mail with images

New Subscribers (you are a new or recent subscriber to Karuna e-mails)

1. Open your mailbox and click 'Options' (located on top right-hand corner)
2. Go to Junk e-Mail (sub heading) and click on 'Safe & blocked senders'
3. Then click on 'Safe Senders'
4. Copy and paste karuna@karuna.org.au into the box titled 'Sender or domain to mark as safe'
5. Click the 'Add to list' button

If e-mail is in Junk e-Mail folder

1. Open the e-mail in your inbox
2. Click on -Mark as Safe' (next to 'You may not know this sender', underneath the subject line)
3. Full e-mail will be displayed in your inbox

Gmail

You need to add the Karuna "From" address, karuna@karuna.org.au, to your Gmail Contacts List:

Existing Subscribers (you already receive Karuna e-mails)

1. Open the e-mail in your inbox
2. Click on 'Always display images from karuna@karuna.org.au (in the green box above the e-mail)
3. Follow 'New Subscribers' instructions listed below

New Subscribers (you are a new or recent subscriber to Karuna e-mails)

1. Click 'Contacts' on the left menu of the Gmail page
2. Click on New Contact Icon (scroll over image displays 'New Contact')
3. Copy and paste the Karuna From address, karuna@karuna.org.au into the primary e-mail address dialog box
4. Click 'Save'

If e-mail is in Spam folder

1. Click 'Spam' on the left side of any Gmail page
2. Check mark the box next to our eNewsletter
3. Click the 'Not Spam' button along the top

Yahoo (classic view only)

All Subscribers

You need to set up a Yahoo Message Filter to ensure the Karuna eNewsletter is sent directly to your inbox.

1. Open your mailbox and click on 'Options' then select 'Mail Options'
2. Click on the 'Filters' option, featured on the left hand side menu.
3. Click on 'Create or Edit Filters'
4. Click the 'Add' link on the Filters page to create a new Message Filter
5. Update the 'From header' with: 'contains' and karuna@karuna.org.au
6. Click the 'Choose Folder' pull down menu and select inbox
7. Click the 'Add Filter' button

If e-mail is in Spam folder

1. Open the e-mail in your Spam folder
2. Click on 'Not Spam' button
3. Full e-mail will be displayed in your inbox
4. Add karuna@karuna.org.au to your Message Filter following the instructions for All Subscribers

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